Educational Programmes Manager

 

Job Title:  Educational Programmes Manager Europe

 

Reports to:  Head of Educational Programmes Europe

Contract:  Permanent (with a probationary period of three months)​

 

Salary: £30,000 - £35,000 (depending on skills, qualifications, and experience)

Pension: Contributory pension available​

 

Additional Benefits:  Access to an Employee Assistance Programme to support you with any work, personal or family issues.

Interest-free Season Ticket Loan.

 

Childcare Voucher Scheme benefits

 

Hours of work: 37.5 hours per week, but occasional extra hours required (to support delivery of programming). The pattern of hours may vary according to operational needs but start and finish times can be flexible in line with CASE’s flexible working policy. Generally, work will be carried out between the hours of 9.00-17.30.

 

Location: The CASE Europe office is located in London. The role will commence as remote and there will be flexible arrangements made when a return to the office is possible. In person conferences are held in the UK and Europe and some overseas travel will be required (when permitted and considered safe for staff and participants).

 

Holiday: 20 days per annum, plus statutory holidays. The CASE Europe office is closed between Christmas and New Year and for additional two days at at the Easter break, which is not included in your annual holiday entitlement. Total leave days 25 (including extra days Christmas and Easter. 5 additional days leave are awarded after 5 years at CASE.

 

Job Description

This position is part of a Global Educational Programmes Team. Working in the Europe region and reporting to the Head of Educational Programmes for Europe you will be responsible for the effective planning, management and delivery of our in-person events, as well as other CASE teams do ensure effective delivery.

 

To effectively plan, manage and deliver a portfolio of in person and to support in the delivery of online events each year and attend and support a number of other events with the Educational Programme Team.

 

 

Objectives:
 

  • Plan, manage and deliver a high calibre educational programme for members and non-members producing significant learning opportunities for all level of advancement professionals.

  • Personally plan, manage and deliver a portfolio of educational programmes events (online and in person) per annum with key input to the CASE Europe Annual Conference, demonstrating exceptional organisational and logistical skills.

  • Develop and maintain effective working relationships with CASE’s volunteer network, demonstrating exceptional volunteer stewardship, in the delivery of the educational programmes.

  • Actively contribute to the development of each event and/or programme, as measured by formal and informal feedback in order to advance the development of CASE’s educational programmes portfolio.

 

 

 Duties and Responsibilities:

 

  • Planning, management and delivery of a number of CASE programmes each year from inception to delivery (either online or in person) including programme review and analysis.

  • Support delivery of online and in person events and programmes as needed.

  • Monitoring and reporting on budgets for assigned events;

  • Coordinate planning committee meetings, take minutes, circulate and liaise with committee members accordingly;

  • Work with relevant programme chair and CASE staff in drafting events programmes;

  • Work closely with suppliers (both online partners and in person third party providers);

  • Learn and use the organisational database and customer management systems;

  • Assist programme chairs with recruitment of programme volunteers and effectively steward them;

  • Assist in a collegial way with all CASE departments both in the London team and internationally;

  • Support communications and marketing of events, including email promotions and updating the website;

  • Maintain a broad awareness of trends in the wider events sector as well as the education sector by developing and maintaining an active network of sector peers;

  • Support the administrative processes of the Educational Programmes team

  • Any other duties as assigned by the Head of Educational Programmes

ABOUT CASE 

 

CASE is a global education not-for-profit membership association that advances education to transform lives and society.  Advancing education in over 3,600 member institutions, CASE has more than 85,000 individual members in 82 countries.   

 

Broad and growing communities of professional practice gather under the global CASE umbrella.   Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing and web.  These professionals are at all stages of their career and may be working in universities, schools, colleges, the arts and cultural sector or other not-for-profits.  CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an extensive network of volunteers to advance its work.   

 

Headquartered in Washington D.C., CASE works across all continents from its offices in London, Singapore and Mexico City and seeks to achieve a seamless experience for all its communities: particularly its members, volunteers and staff.  Its new strategic plan seeks to make CASE truly global.  Working together across time zones and borders, CASE staff in all offices seek to make this ambitious OneCASE aspiration a reality.    

 

VISION: Advancing education to transform lives and society. 

 

MISSION:  As a catalyst for advancing education worldwide, we inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. 

VALUES:  We value professional excellence, integrity and respect for our community of volunteers and staff as partners, stakeholders and leaders. We aspire to be bold, agile and innovative. And we are committed, in all that we do, to be collaborative, inclusive and embracing of diversity. 

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Key Qualifications & Experience:

  • Educated to degree level or demonstrable experience in events/conference management and content programming

  • Strong organisational and planning skills and the ability to take a project-based approach  to deadline management; 

  • Ability to understand and work with people of a variety of different backgrounds;

  • Experience of volunteer or stakeholder stewardship including the ability to communicate at all levels;

  • Experience of good customer care and effective relationship building;

  • High comfort level with IT systems and software, including good working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Database Management; 

  • An ability and willingness to undertake, and deal effectively, efficiently and appropriately with administrative responsibilities;

  • Negotiation skills: particularly with venues and contractors;

  • Ability to manage a budget and provide clear financial updates as necessary.

 

Desirable Skills

  • Events marketing and promotions experience;

  • Previous experience in an association context;

  • Previous experience of organising events internationally.

  • Ability to work autonomously, show initiative and be creative;

  • Preferably a second language;

  • Empathy with the culture of education