About the Role
Who we are Zoho is not your average tech company. Privately held and deeply committed to solving problems through global collaboration, our organisation believes in experimentation, iteration, and following your instincts. With European headquarters in The Netherlands and global headquarters in Chennai, India (as well as offices in California, Mexico, Singapore, Japan, China, Dubai, and Australia) our teams work across time zones, continents, and cultures to promulgate and support our unique company culture. What we do Zoho produces cloud -based solutions for small, medium, and large businesses. Over the past 25 years, our portfolio has grown from a single online word -processing tool to a comprehensive suite of apps that covers an industry -leading range of use cases. With 50+ products on offer — and even more in the pipeline — Zoho is a powerful, integrated business management system. What were looking for Our European team is looking for a Channel Partner Manager to support our growing set of partners in Europe. The Partne r Account Manager (PAM) acts as a liaison between Zoho and its channel partners – building, maintaining and managing long -term relationships with current and prospective partners. The PAM plays a vital role in the revenue growth of Zoho’s channel partner o rganisations, and serves as the key point of contact for channel partners, distributing Zoho’s sales and technical resources to help partners grow revenue. Requirements The successful candidate will have: ? Technology savvy with a business acumen – You un derstand and love technology, and have the desire to learn more to understand how it can solve the customer's needs. Experience using cloud business software is preferred. ? You are good at working with people and combine that with the knowledge of products and the markets to build trust with channel partners to help them grow. ? Excellent verbal and communication skills – daily video calls, meetings, and following up with partners on a variety of topics. ? Excellent organisation and time management skills – many partners consider you their primary contact at Zoho. You balance regularly scheduled partner growth reviews with being available to assist partners on a day -to -day basis. ? Analytical/data acuity – You run data driven sales reports for the region, customers , or partners. ? Ability and willingness to wear multiple hats by collaborating with various departments. ? Self -starter – you think outside the box to solve issues and address partner concerns. ? Unfailing ability to understand situations from multiple points o f view ? Have complete fluency (native or ; level proficiency) in German, in addition to professional level English. Our top performers don’t let their job title or responsibilities restrict their contribution to the company. Responsibilities are not restricted to: ? Collaborating with our overseas support and operations teams ? Tracking business goals and revenue metrics for each partner ? Understanding the partner’s business; helping to overcome any pain points in selling and implementation. ? Providing responses to Partners’ inquiries; troubleshooting support issues ? Helping partners maximise revenue opportunities Benefits ? This is a full -time position with 40 -hour working week ? Permanent contract ? Attractive and competitive salary Its important for the applicant to be a resident in Germany, have a valid work authorisation and be within commutable distance.