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Solutions Consultant

Birmingham, UK

About the Role

Solution Consultant – Manchester/ Birmingham/Greater London
What we are looking for As a Solutions Consultant, you will be closely working with Account Managers on key accounts on up -sell and cross -selling opportunities in the UK. You will need to identify the opportunities by understanding the technological gaps in the customers; business and drive the adoption of the Zoho suite of products to meet their requirements. You will be the customers internal Champion by working across functions like Pre -sales, Compliance & Product Management. You will be diligently working with them over months, nurturing and building relationships that get us to a deal! You should be very proficient about our products by having learnt them inside -out, handling everything from integrations, web -hooks, to middleware APIs. We believe that we will only be successful if our customers are, and if they are able to drive the value and ROI from their investment in our technology. Responsibilities: ? Apply a consultative approach in understanding the business context, existing IT stack and current business/IT priorities of the customer. ? Working closely with Account Managers, establish the product –need fit and craft a compelling solution for customers, leveraging the product capabilities and other third -party components as needed. ? Keep ownership of technical activities such as requirement analysis, feasibility, validation and product demonstrations. ? Be in charge of POCs and technical bootcamps, on -site or remote. ? Engage with a variety of audiences, including business users, developers, architects, IT operations professionals, and senior stakeholders to help them understand the value proposition of Zoho Products. ? Work on RFIs/RFPs b y coordinating with multiple internal teams wherever needed. ? As a SPOC for the customer, coordinate with various internal teams such as Pre -sales, Compliance, Product Management, Engineering & Support whenever needed. ? Make product presentations at events such as conferences, seminars, webinars, etc. Skills & pre -requisites: ? 4+ years of experience as a Solutions or Pre -sales Consultant or in an IT consulting environment working with SaaS or software products. ? Experience in Enterprise SaaS applications such as CRM (preferably), ERPs, Legacy Systems, APIs and Integrations. ? Experience in working on RFI and RFPs. ? Strong sales and consulting acumen with excellent communication and interpersonal skills. ? Being able to work in a Hybrid model and open to traveling for customer meetings. ?

Candidate Salary Range / End Rate 35000-50000£/year

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