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DIRECTOR OF ENGAGEMENT, FUNDRAISING & COMMUNICATIONS

 

 

 

Job Description: Director of Engagement, Fundraising & Communications
Special Terms: Full time, permanent
Salary: £51,422 + 10% pension
Accountable to: Director of Development
Accountable for: Deputy Director of Self-Generated Income; Head of Communications & Marketing; Village Development Coordinator

Closing Date: 22nd May
Interview Date: 3rd June

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Role Summary

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LGBT Foundation is the UK’s leading LGBTQ+ charity dedicated to the health and wellbeing of LGBTQ+ communities. Our extensive range of established services has made a significant impact on communities, promoting diversity and inclusion. Our work continually adapts to the evolving needs of LGBTQ+ individuals, highlighting the strength, vitality, and central role of our communities in everything we do. LGBT Foundation is looking for a dynamic person to focus on external engagement in order to maximise our impact.

 

Through taking an integrated approach, the role-holder will be responsible for driving forward three key areas:

• Engagement: Build a network of strategic relationships and opportunities to engage with our communities and our stakeholders, increasing our influence and impact.

• Fundraising: Create opportunities to significantly grow our unrestricted income and support funding our ambitious Strategic Plan and growth trajectory.

• Communications: Ensure we develop impactful communications and campaigns which convert into positive action and increase our reach and profile. We operate hybrid working, but there will be an expectation for the postholder to work from Manchester at least once a week, with national travel where required. We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team. * Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

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Communications Manager:

Campaigns and Content

 

 

 

Job Description: Communications Manager: Campaigns and Content
Special Terms: Full-time, permanent Hybrid working (ideally two days in our office in
Manchester for collaborative work)
Salary: £33,481 + 10% pension
Accountable to: Head of Communications and Marketing
Accountable for: Creative and Branding Co-ordinator, Communications Officer,
Communications Volunteers, and sessional and freelance staff

Closing Date: 22 May
Interview Date: 4 June

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Role Summary

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The Communications Team at LGBT Foundation is a small, yet collaborative group of
professionals dedicated to advancing the visibility and impact of the UK’s leading health and
well-being charity. The team is responsible for implementing wide-ranging communication and
marketing strategies. By leveraging various channels such as social media, websites, film and
video and traditional media, the team strives to empower LGBTQ+ communities, amplify voices,
foster positive change, and grow awareness and recognition of LGBT Foundation’s range of
services.

The Communications Manager: Campaigns and Content will play a pivotal role within the
Communications and Marketing team at LGBT Foundation. This newly established role is tasked
with leading on the ‘plan, do, and review’ of impactful campaigns and online/offline content
strategies that promote equality, our life-changing services, and spotlight the stories of our communities.

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The successful applicant will:

• Oversee the ‘plan, do, and review’ of our communications, campaigns and promotion of
  our services and impact. This will include communications and campaigns focussed on
  key LGBT Calendar dates, and those showcasing our services and organisational
  priorities.

• Organise and deliver our website and social media activity, leveraging the best digital
  engagement has to offer in reaching LGBTQ+ communities and stakeholders.

• Plan and commit to a cross-organisational campaign and content calendar, showcasing a
  forward-thinking approach grounded in evidence and intelligence, resulting in campaigns
  that are cohesive, purposeful, and aligned with our audience development strategy.

• Manage communications volunteers, ensuring a rich and representative pool of
  volunteers is recruited and mobilised meaningfully.

• Contribute to fostering diversity and inclusion in campaign development and content
  creation, working across the team and organisationally to ensure diverse representation
  in storytelling and engagement efforts.

• Ensure on-going excellence and quality throughout all our communications and
  marketing efforts.

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HEAD OF EDUCATION

 

 

Job Description: Head of Education
Special Terms: Full Time, permanent
Salary: £40,563 + 10% pension
Accountable to: Director of Inclusion
Accountable for: Pride in Practice Coordinators, Training Academy Coordinator,
Education Coordinator, Sessional Workers/Consultants

Closing Date: Weds 29th May
Interview Date: Wed, 5 Jun

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Role Summary

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Role Accountabilities

• Responsible for strategically leading and growing a number of programmes achieving
  their ambitious targets.

• Support and motivate a team of direct reports to thrive and achieve their outputs

• Responsible for the governance of programmes, including chairing the quarterly board
  meetings and champions forum.

• Contract management and oversight, including developing and nurturing relationships
  with funders.

• Be data driven and provide monthly updates for Deputy Director of Education as well as
  quarterly programme board reports; end of funding reports; and annual impact reports.

• Budget management across Education division, ensuring projects are delivered to
  budget; promoting responsible spending; and processing invoices and expenses.

• Implementation and oversight of the annual Patient Experience survey.

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DIRECTOR OF ENGAGEMENT, FUNDRAISING & COMMUNICATIONS

 

 

 

Job Description: Director of Engagement, Fundraising & Communications
Special Terms: Full time, permanent
Salary: £51,422 + 10% pension
Accountable to: Director of Development
Accountable for: Deputy Director of Self-Generated Income; Head of Communications & Marketing; Village Development Coordinator

Closing Date: 22nd May
Interview Date: 3rd June

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Role Summary

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LGBT Foundation is the UK’s leading LGBTQ+ charity dedicated to the health and wellbeing of LGBTQ+ communities. Our extensive range of established services has made a significant impact on communities, promoting diversity and inclusion. Our work continually adapts to the evolving needs of LGBTQ+ individuals, highlighting the strength, vitality, and central role of our communities in everything we do. LGBT Foundation is looking for a dynamic person to focus on external engagement in order to maximise our impact.

 

Through taking an integrated approach, the role-holder will be responsible for driving forward three key areas:

• Engagement: Build a network of strategic relationships and opportunities to engage with our communities and our stakeholders, increasing our influence and impact.

• Fundraising: Create opportunities to significantly grow our unrestricted income and support funding our ambitious Strategic Plan and growth trajectory.

• Communications: Ensure we develop impactful communications and campaigns which convert into positive action and increase our reach and profile. We operate hybrid working, but there will be an expectation for the postholder to work from Manchester at least once a week, with national travel where required. We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team. * Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

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Talking Therapies Programme Manager

 

Salary:                                £33,029 (+10% pension)

Special Terms:                Full Time, Permanent

Reporting to:                    Deputy Director - Delivery

Accountable for:            Talking Therapies Coordinator, Indigo Senior Therapist, IAPT therapists, Volunteer and student therapists.

Closing Date:                 9am on Tuesday 28th September 2021

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Role Summary

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LGBT Foundation is looking for a Talking Therapies Programme Manager to join our team. LGBT Foundation has based its services on a well-developed expertise around the key health and social care issues affecting LGBTQ+ communities, including:

 Mental health

 Sexual health

 Wellbeing  Community safety

 Substance misuse

 Domestic abuse Mental health is a key area of growth for LGBT Foundation, and the Talking Therapies Programme Manager will be overseeing the strategic development and implementation of the services within this programme.

 

The post holder will also oversee operation delivery and provide specialist knowledge and expertise to the organisation around the subject of mental health and how this intersects with the diverse needs of our communities. The Talking Therapies Programme Manager will hold responsibility for the day-to-day management of the Talking Therapies Programme and the Indigo Gender Therapy Service. This includes supporting the strategic development of the services to meet the needs of our service users, the line management of the Talking Therapies Programme’s Coordinator, Indigo therapists, IAPT therapists and volunteer counsellors (qualified and on placement), the provision of clinical and safeguarding leadership to colleagues across the Services Directorate and the organisation.

 

The Talking Therapies Programme Manager will ensure that all aspects of the Talking Therapies Programme meet key quality performance and contractual targets, including writing reports for commissioners and the board. The successful candidate will work closely with the Deputy Director - Delivery to identify and share - best practice (inc. training), quality assurance processes, and key service infrastructure systems for Talking Therapies. They will help drive forwards the implementation of these to ensure that LGBT Foundation is offering the best possible service. This will include building and maintaining strong relationships with key partners and networks to increase awareness of the needs and experiences of LGBTQ people, and exploring opportunities for partnership working and service development. We are taking positive action to encourage applications from people of colour (PoC), and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

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HR Advisor

 

Salary:                  £27,123 (+10% Pension)

Special Terms:    Full Time, 1-year fixed term (continuation subject to funding)

Reporting to:        HR Manager

Accountable for: Volunteers

Closing Date:       9am on Tuesday, 5th October 2021

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Role Responsibilities

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LGBT Foundation is looking for a HR Advisor to support in providing advice, guidance and clarity for all colleagues with the various systems and processes through which the charity operates, ensuring that LGBT Foundation has the best working environment and processes possible.

We are recruiting a brand new HR advisor who will support the charity during this period of growth in the workforce by:

• Helping to implement the people strategy

• Ensuring HR and operational policies and procedures are fit for purpose and adhered to by all colleagues.

• Provide robust and bespoke HR advice to all levels within the organisation

• Assisting to ensure that the organisations training and development aims are delivered

• Continuously oversee our recruitment processes and work alongside colleagues and line managers to work toward the best practice when it comes to fair and inclusive recruitment in line with the organisations diversity targets and employment law.

• To display a professional service approach to internal and external Colleagues

• To build and maintain positive relationships, both internally and externally.

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Skills & Abilities

 Excellent interpersonal skills to provide guidance and assistance to employees throughout the organisation.

 Excellent oral and written skills, with the ability to communicate with a diverse range of stakeholders and colleagues.

 Exceptional time management skills and ability to manage a range of competing priorities in a fastpaced environment.

 Excellent people skills, including mediation, sensitivity and confidentiality Experience

 Experience of managing multiple, complex, competing priorities and a range of stakeholders.

 Experience of day-to-day operational HR support.

 Experience of implementing organisational people strategies.

 Experience of providing effective line management and/or general HR support to staff. Knowledge, Understanding & Commitments

 An understanding of Employee Relations, Employment Laws and Health & Safety Regulations.

 Knowledge of standard HR policies and procedures. Such as disciplinary, capability, health & safety and code of conduct.

 An understanding of the issues faced by LGBT individuals and communities.  An understanding of the intersections of oppression and of how power and privilege manifest in the workplace.

 A commitment to inclusion and racial equity.

 CIPD Qualification in Human Resource Management / People Management Level 5 or above – or working towards. In common with all staff at LGBT Foundation, you will be expected to display a range of competencies specific to your grade and area of work. These will be measured during annual performance appraisals, and there will be an expectation that you will be able to evidence the ways in which you have met these competencies over the course of the year.

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Volunteer Manager

 

Salary: £30,514 (+10% Pension)

Special Terms: Full Time (37 hours per week)

Permanent Reporting to: Director of Operations

Accountable for: Volunteer Officer(s) and Volunteers

Salary:                    £32,702 pro rata

Hours:                     37 hours per week

Special Terms:    Permanent

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The closing date for this position is 9am on Monday, 6th September 2021

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Role Responsibilities

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To provide management to the volunteer programme (volunteers and staff)

 Ensure an ongoing process of review for the volunteer programme and that the volunteer programme meets the needs of LGBT Foundation, and seeks improvements in all volunteering processes.

 Develop links and positive relationships with other agencies and groups to encourage and support volunteering from people from under-represented communities in LGBT Foundation’s volunteer base, to better reflect the diversity of the LGBT community.

 Attend local networks, meetings and events as appropriate, in order to promote LGBT Foundation and its volunteering opportunities, and to share relevant best practice.

 Ensure that volunteers complete and submit all statutory paperwork prior to commencing activities with LGBT Foundation

 Coordinate with LGBT Foundation staff the management of volunteers in carrying out their tasks, in line with LGBT Foundation’s policies.

 Work with relevant staff to ensure that volunteers have the appropriate opportunities to influence LGBT Foundation’s work and to feedback volunteer views

 Ensure that all volunteers receive appropriate recognition and appreciation for their contribution and to facilitate regular celebrations and events to recognise their achievements.

 Maintain a high level of communication with volunteers, including input into and circulation of LGBT Foundation’s volunteer bulletin.

 Engage with community members to establish their needs, interests and aspirations in relation to volunteering.

 Help resolve volunteer issues raised by volunteers or staff effectively and in compliance with LGBT Foundation policies.

 To coordinate regular social events for volunteers in order to improve their experiences with LGBT Foundation and show appreciation for their generosity.

 

2. To ensure all volunteers have access to appropriate and relevant training  Deliver the volunteer vision of Recruit, Reward & Retain. This includes: the exploration for potential sources of volunteers, promotion of available opportunities, recruitment, and publicity materials, methods of communication including new media, presentations, talks and targeted outreach.

 Ensure that all volunteers are taken through a robust recruitment process in order to ensure that they are matched to appropriate roles and opportunities that complement their skills, experiences and interests, within agreed timeframes.

 Update and maintain the LGBT Foundation volunteer policies and training package.

 Lead training and learning opportunities for volunteers to build their skills, knowledge and ongoing development.

 Work with LGBT Foundation staff to ensure volunteers receive appropriate support, induction and training, in order to maintain appropriately skilled and mutually beneficial involvement.

 

3. To manage the administration and monitoring of a successful volunteering programme  Design and coordinate the processes for the administration of volunteers, including volunteer expense claims and managing the programme within the allocated annual budget.

 Monitor, record and evaluate volunteer activity and the volunteer programme in line with LGBT Foundation’s performance monitoring systems and expectations of funders, producing information and reports as required. Ensure that the Senior Leadership Team are kept abreast of volunteer activity, as often is appropriate.

 Record, monitor and evaluate the impact of volunteer activity via annual volunteer surveys, feedback processes and drop in sessions. Write impact reports to demonstrate to funders the importance of the Volunteer Programme to LGBT Foundation. ​

 

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Indigo Counsellor

 

Salary: £27,123 (Plus 10% Pension)

Special Terms: Full time, fixed term until 30th November 2022

Reporting to: Lead Indigo Therapist

The closing date for this position is 9am on Wednesday 1st September 2021

 

 

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 Role Responsibilities

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Accept referrals via agreed protocols, working closely with other members of Indigo Gender Service, such as Care Navigators, to deliver on the core responsibilities of the Greater Manchester trans health service specification.

 Provide interventions to clients presenting with multiple and complex personal difficulties including those arising from mild to moderate mental health difficulties, based on accurate understanding and utilising a conceptual framework of the client’s difficulties.

 Work with a range of presenting issues; supporting each client to explore a range of life issues which frequently are of a distressing emotional nature.

 Exercise sound theoretical knowledge of the processes of counselling based on evidence of efficacy, with robust knowledge of working with trans and non-binary people, and to employ a range of short-term counselling interventions to meet the needs of the referred client.

 Responsibility for caseload management, preparation for individual sessions and overall diary planning

 Follow Indigo Gender Service protocols and best practice in the assessment and ongoing management of risk and safeguarding concerns, making disclosures to the appropriate agency/colleague where necessary, determining when it is appropriate to share sensitive information.

 Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

 Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

 Undergo supervision, from a nominated Clinical Psychologist/Supervisor, in line with BACP requirements and will be responsible for arranging and maintaining a record of this supervision.

 Take responsibility for keeping coherent records of all clinical activity in line with service protocols and ensuring security and confidentially of all client records and other confidential information (either paper form or electronic), in line with GDPR requirements.

 Overseeing, maintaining and collating data collected by the wider team for reports, compiled by the Senior Managers regarding counselling activities.

 Contribute to statistical analysis by escalating information regarding service delivery issues which is relevant to report trends and commentary. Professional

 Ensure the maintenance of standards of practice established by LGBT Foundation and any regulating, professional and accrediting bodies (e.g. UKCP, BACP), and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence)​​

 

 

 

Benefit to working for LGBT Foundation

• Generous leave allowance (25 days annual leave (rising to 30 days after 5 years’ service)

• Sector leading 10% employers’ contributory pension

• Your birthday as a day’s leave

• Staff counselling scheme

• Cycle to Work / Technology Scheme

• Season Ticket Loan

• Office ‘buddy’ scheme for all new starters

• Free annual flu jab

• Free VDU eye care test

• Staff social budget

• Dedicated training budget for each member of staff and support with Personal Development Plans

• Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time) 

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Sexual Health Services Coordinator - Testing

 

Salary: £24,061 (+10% Pension)

 

Hours: Full Time – 37 hours per week

Special Terms: Fixed term until 31st July 2022

Accountable to: Sexual Health Services Manager

Accountable for: Sexual Health Officer – Prevention & Promotion and sessional workers

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Role Responsibilities

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• Work to expand the reach and visibility of LGBT Foundation’s testing services

• Improve engagement of lesbian and bisexual women, trans communities, MSM and LGBT people of colour, in testing services

• Recruiting and supervising sessional workers and volunteers

• Developing SOPs for testing services, including clear referral pathways in to support services and sexual health clinics

• Monitoring and fulling clinical governance protocols Furthermore, you will contribute to the wider Sexual Health Programme ambitions by:

• Delivering HIV and full screening testing services

• Assist with quarterly monitoring reports

• Contribute to strategic meetings

 

TERMS AND CONDITIONS

● Hours – 37 hours per week

● Annual Leave – 25 per annum plus bank holidays, rising to 30 after 5 years’ service (pro rata where appropriate)

● Probation period – post subject to successfully completing a six month probationary period

● Employers contributory pension – 10% of annual salary (applied the month following completion of the probationary period)

● Remote working - The pandemic has taught us that remote working is advantageous to organisations for productivity and LGBT Foundation has adopted a strong agile working structure. We are based in Manchester and expect there to be some need for face to face meetings in Manchester where this post would be required to attend (though we feel the majority of the role could be WFH) - this commute would need to be self-funded so please bear this in mind if you don't live locally to Manchester. If you have any queries about this please contact lauren.duffy@lgbt.foundation

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● Hours – 22.2hrs per week (0.6FTE)

● Annual Leave – 25 per annum plus bank holidays, rising to 30 after 5 years’ service (pro rata where appropriate)

● Probation period – post subject to successfully completing a six month probationary period

● Employers contributory pension – 10% of annual salary (applied the month following completion of the probationary period

● Remote working - The pandemic has taught us that remote working is advantageous to organisations for productivity and LGBT Foundation has adopted a strong agile working structure

 

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