How the Restart scheme works


The new £2.9 billon Restart scheme announced at the Spending Review on 25 November 2020, will give Universal Credit claimants who have been out of work for at least 12 months enhanced support to find jobs in their local area. Restart will break down any employment barriers that could be holding them back from finding work. Providers will work with employers, local government and other partners to deliver tailored support for individuals.

Referrals will be made over a 3-year period and Restart will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained earnings. The scheme will provide up to 12 months of tailored support for each participant. Early access can be considered on a case by case basis where conversations with a work coach suggest this is the most appropriate route for the individual.

For some this might be bespoke training to take advantage of opportunities in a growth sector or to succeed in a major recruitment exercise, for others it might be support to get the right certificates to take up a job in a different industry such as construction or transport or to update skills such as IT.

We want to ensure all participants are given the best support to find employment. Restart will be the first DWP employment programme procured with a customer satisfaction measure built in as an integral part of performance management. DWP has designed robust Customer Service Standards with contractual force which will ensure:

  • regular contact with all participants using a variety of methods and channels

  • a personalised offer for all participants, tailored to individual and local need. 

BME Promise are working with People Plus as a Specialist Intervention Partner within the locations listed below.


Delivering specialist interventions to Restart customers who require additional support to help them move closer to employment/self-employment.


DWP Restart 

  West Central

 East Central

 South and West Yorkshire, Derbyshire and Nottinghamshire.

North West

 Greater Manchester




I'm a training advisor/consultant that can deliver training or/and support. 

Upload CV 


I'm a Universal Credit claimant that has been out of work for 12 months or more. I would like development training/ course

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