Infrastructure Engineer -End User Compute

Location: Manchester All Saints Campus

Faculty / Function:Professional Services

Salary: Grade £30,942 to £34,804

Contract Type: permanent

Contracted Hours per week:35


About the role:

The primary focus of the role is to provide technical expertise and day to day management as part of a team of skilled EUC and software deployment professionals – with a focus on people, process, and task management. You will play a key role in shaping and driving projects, critical pieces of repeatable work and innovative change within your specialist area.

 The role requires you to have significant experience of working in specialist technical teams, a strong background in managing enterprise Windows and / or Mac platforms, excellent interpersonal skills.

 In return, this role offers an excellent opportunity to develop not only your skills and that of a capable team, but also drive change and new technology in this exciting area of IT delivery.

Key skills

  • Good communication, both written and oral – including business case development and presentation skills

  • Ability to work and interact with other teams to deliver on agreed deadlines.

  • Customer service focused approach.


Essential Skills

  • Experience of delivering on a range of tasks, projects, and outcomes


  • Broad knowledge and experience of enterprise level IT systems.


  • Expertise in Windows operating systems and enterprise management.


  • Expertise of managing/administration SCCM, JAMF in an enterprise environment.


  • Experience of managing Office 365 technologies and deploying into platform.


  • Experience of deployment and management of endpoint security platforms.


  • Experience of Active Directory, Azure AD and Group Policy management.


  • Technical desktop support background, up to and including 3rd line.



  • A clear understanding and drive to meet security and compliance standards and a ‘secure by default' ethos.



  • Knowledge and experience of Intune deployment and management (or similar UEM).


  • Knowledge and experience of JAMF Mac management.


  • Knowledge and experience of app virtualization & VDI solutions.


  • Knowledge and experience of supporting critical projects & business processes.


  •  A track record of driving change and innovation in your field of expertise.



Security Analyst

Location: Manchester All Saints Campus

Faculty / Function:Professional Services

Salary: Grade £35,845 to £41,526

Contract Type: permanent

Contracted Hours per week:37


About you:
You should have excellent analytical, problem solving and communication skills with the ability to work and interact with teams to deliver on agreed deadlines.  You will also have a customer service focused approach and demonstrate strong technical knowledge including:

  • Hands on experience of firewall configuration and management – specifically Palo Alto and Cisco ASA

  • Previous security analyst experience - monitoring, investigating, alerting and reporting security threats

  • Experience of Microsoft Azure, ideally the security stack

  • A good understanding of threats and threat models.

  • Excellent working understanding of networking technologies, server and client operating systems

  • Experience with SIEM tools

  • Analysing intrusion and vulnerabilities.

  • Investigating and documenting security incidents plus correctly identifying and resolving incidents.

  • Proactively identify major or common attacks for the purposes of tuning existing security monitoring platforms.


  • Exposure to commercial email security platforms (i.e Mimecast)

  • Experience of security product automation and orchestration

  • Knowledge of the MITRE ATT&CK framework

  • Good understanding of standards and best practices from NIST, NCSC, etc.



Senior Application Support Analyst

Location: Manchester All Saints Campus

Faculty / Function:Professional Services

Salary: Grade 7 (£30,942 to £34,804)

Contract Type: permanent

Contracted Hours per week:37

Closing Date:10 June 2021


Are you an Applications Developer, looking to join a team dedicated to providing positive outcomes and top of class experience for your customers (our students)? Do you want to be part of a group, working on new and innovative projects, using new and emerging technologies?  Are you looking for a truly collaborative working environment?  Then look no further! We are looking for enthusiastic Applications Developer to join our team at Manchester Met University who will support our Business Systems Support Team in our continued success.
What you will be doing:
You will be supporting the existing student management system and participating in supporting and future proofing existing applications and building for the future.This is an exciting high profile project within the University, taking place over a number of years. The new system will very much change the way the University does business.
Apart from providing support for existing and new systems, depending upon skillsets, you are likely to be involved with the development of additional services linked to the new Student Records System.
Ideally, you will have experience of a Student Records System either in a support or development role or from a business perspective. However, you will be given training in the systems that you are jnot familiar with.


E-Learning Developer

Location: Manchester All Saints Campus

Faculty / Function: Professional Services

Salary: Grade 7 (£30,942 to £34,804)

Contract Type: fixed term

Contracted Hours per week:35

Closing Date:10 June 2021

Typically, you will:

  • Work with academic colleagues and subject matter experts, carrying out learning needs analysis and identifying any training needs

  • Design and develop interactive resources using pedagogic and technical knowledge

  • Evaluate impact and effectiveness of online and blended materials

  • Designing and delivering training interventions to support staff, and where appropriate, eventually producing some of their own e-learning resources

  • Working closely with the institutional VLE and other platforms and tools such as digital simulation facilities.

  • To liaise with key staff across the wider university to support student use of the VLE and related technologies, identifying and resolving problems for users.

  • Sourcing and making use of external materials where possible

The ideal candidate would have:

  • Good working knowledge of e-learning authoring tools (e.g. Articulate Storyline)

  • Knowledge of instructional design and pedagogic principals

  • Understanding of curriculum design

  • Experience of working of Virtual Learning Environments (e.g. Moodle)

  • Extensive experience of working with subject matter experts to design and create e-learning, preferably in a Higher Education context

  • Proven knowledge and experience of designing and delivering training to staff and colleagues on the best use of technology in learning